FAQs
Billing & Payments
Answers to common billing and payment questions.
Can I have the invoice in Euros?
Can I have the invoice in Euros?
All invoices are in USD, we are unable to offer other currencies.
What happens if I don't update my Payment Details?
What happens if I don't update my Payment Details?
If you fail to update your payment information before the next billing cycle, you may encounter service interruptions.
What happens when I update my Payment Details?
What happens when I update my Payment Details?
After completing the payment update process, your next billing cycle will be automatically processed.
How can I see my invoices?
How can I see my invoices?
To view your billing history and invoices:
- Click on the Profile tab.
- Navigate to Account Settings.
- Go to the Payment and Wallet section.
- You will find your billing history and invoices listed there.
Can I add my credit card?
Can I add my credit card?
Yes, you can add your credit card details through the Billing tab.
Can I delete/remove an existing credit card?
Can I delete/remove an existing credit card?
Yes, but you must ensure that your credit card is not set as the default card. If you need extra support, our team is always available to help.