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FAQs

Subscriptions & Cancellations

FAQs about subscriptions, renewals, and cancellations.


Yes, you can cancel anytime. You can still use our service until the end of the billing period if you have unused bandwidth.

Unfortunately, we can’t extend subscriptions as we will encounter a break in the system. However, we will find the right solution for you to compensate for the downtime, so please reach out to our support team for manual assistance.

Yes, you can add multiple cards, but only one will be set as the default card.

You can easily re-activate your subscription through your dashboard or reach out to our support team for help.

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