Can I cancel my subscription?
Can I cancel my subscription?
Yes, you can cancel anytime. You can still use our service until the end of the billing period if you have unused bandwidth.
Can I extend my subscription period since we faced downtime?
Can I extend my subscription period since we faced downtime?
Unfortunately, we can’t extend subscriptions as we will encounter a break in the system. However, we will find the right solution for you to compensate for the downtime, so please reach out to our support team for manual assistance.
Can I use a different card for different subscriptions?
Can I use a different card for different subscriptions?
Yes, you can add multiple cards, but only one will be set as the default card.
What happens if I cancel my subscription and decide to re-activate the same plan?
What happens if I cancel my subscription and decide to re-activate the same plan?
You can easily re-activate your subscription through your dashboard or reach out to our support team for help.