Frequent Authentication Pop-Ups

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Introduction

If you keep getting authentication pop-ups while using the proxy, like this

then follow these steps:

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Troubleshooting Steps

• Whitelist Your IP Address
  If your IP is not whitelisted, the system will repeatedly ask for credentials.
  How to Whitelist My IP

• Check Your Login Credentials
  Make sure you are using the correct username and password for the proxy.

• Use an Authentication-Supported App
  Some browsers or apps do not support proxy authentication properly. Try another browser.

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FAQs