Introduction
If you keep getting authentication pop-ups while using the proxy, like this
Troubleshooting Steps
-
Whitelist Your IP Address
If your IP is not whitelisted, the system will repeatedly ask for credentials.
How to Whitelist My IP -
Check Your Login Credentials
Make sure you are using the correct username and password for the proxy. -
Use an Authentication-Supported App
Some browsers or apps do not support proxy authentication properly. Try another browser.
FAQs
Why does my browser keep asking for proxy credentials?
Why does my browser keep asking for proxy credentials?
Your IP may not be whitelisted, or you might be using an incompatible browser.
Can I disable authentication pop-ups?
Can I disable authentication pop-ups?
No, authentication is required for secured proxy usage.