Fixing common issues

Proxy Not Working

Troubleshooting steps when your proxy is not working.

If your proxy isn’t working or failing to connect, follow these steps to diagnose and fix the issue.


Troubleshooting Steps

1. Check Proxy Details

Make sure you’ve entered the correct Proxy IP and Port from your Geonode Dashboard.
⚠️ A small typo in the IP or port number can prevent the connection entirely.


2. Restart Your Device

After configuring the proxy, restart your device to ensure the settings are properly applied.


3. Switch Networks

Try switching between Wi-Fi and mobile data.
Some networks — especially corporate or public ones — block proxy traffic for security reasons.


4. Verify Proxy Compatibility

Not all applications support proxies equally.
✅ Test your proxy with a browser like Google Chrome or Firefox to confirm it works as expected.
If it does, the issue might be app-specific.


5. Check Proxy Authentication

If your proxy requires credentials, double-check your username and password.
Incorrect authentication can prevent the proxy from connecting.


FAQs


Summary

  • Double-check Proxy IP, Port, and authentication credentials.
  • Restart your device to apply settings.
  • Try a different network or browser to test compatibility.
  • If the proxy works elsewhere, the issue is likely app-specific.

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